BS
Brucely S
1 reviews | Active since Sept 2019
22 Oct 2025, 14:33
Pineapple Insurance Drive Less cash back refund is a false marketing gimmick
Pineapple Insurance is dishonest about Drive less refund & cashback. It is a marketing gimmick to mislead customers. They simply don't want to pay. I'd like to warn potential customers to be aware and not to fall for it.
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Replies (2)
Pineapple Insurance's replyOfficial
22 Oct 2025, 14:37Hi Brucely
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply22 Oct 2025, 14:37
Official
Hi Brucely
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
BS
Brucely S's updateReviewer Update
22 Oct 2025, 14:42Automated generic response and lies with no genuine care for the customer's concerns whatsoever
BS
Brucely S's update22 Oct 2025, 14:42
Reviewer Update
Automated generic response and lies with no genuine care for the customer's concerns whatsoever