DK
Darryl K
1 reviews | Active since Feb 2025
21 Feb 2025, 07:22
Pineapple Insurance and Tracker
Spoke to various people at Pineapple. My issue is that the app doesnt allow me to do inspection on my car. I have been in contact with various people and the latest was Diana Canham who promised me 3 times she would call me and never did. My issue is also with Tracker who keeps on booking times to install the device and never pitch up. Service is terrible
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Pineapple Insurance's replyOfficial
21 Feb 2025, 07:42Hi Darryl Klein👋,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍
Pineapple Insurance's reply21 Feb 2025, 07:42
Official
Hi Darryl Klein👋,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍