1 reviews | Active since Jan 2022
PINEAPPLE INSURANCE- A **** IN DISGUISE
I am extremely disappointed and frustrated with the ********* practices of Pineapple Insurance. After signing up with them, I began investigating their so-called CashBack system and uncovered the hidden catches buried in their terms and conditions. Instead of addressing my concerns, Pineapple unilaterally cancelled my policy without my knowledge or consent.
Since then, they have made it nearly impossible to resolve the issue: • They do not have a call centre number where one can reach them directly. • When you email them, they falsely claim they tried calling you ,yet no calls are ever received. • Their team, including Francois Kalp and Nicole, appear to be complicit in this ongoing deception. • When I attempted to reach their Roadside Assistance, I was shocked to discover the number belongs to iWise, not Pineapple at all.
This is nothing short of misleading and dishonest business practice. Pineapple Insurance presents itself as a modern, customer-friendly insurer, but in reality, it operates like a **** that leaves customers stranded when they need help the most.
Customers deserve transparency, accountability, and accessibility — not excuses, lies, and ********* conduct. Pineapple Insurance has lost all credibility with me, and I strongly urge others to think twice before entrusting them with their hard-earned money.
Talk about rotten pineapples indeed.
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
