Pineapple Insurance

My car was taken to an agreed service provider for repairs. On arrival a Rental car was supposed to be arranged as discussed with Pineapple a day before I took the car for repairs, but no Reservation number was sent by Pineapple to Avis so I phoned Pineapple numerous times to get the number for Avis to release the car. Several times I was transferred from one to another and still no answer, eventually just before their close of business I spoke to a gentleman in claims to get this sorted, instead of sort my problem, I was transferred to a friendly lady in Isando that helped me to collect the car the next day in Centurion. This morning, I phone Pineapple again to get confirmation of the reservation number at Avis....still no confirmation received! If they only care for their customers, the way they promptly take my premiums!!!

I have also sent them an email to let them know of my disgust of their service, but still no response as well....