RM
Ratanang M
1 reviews | Active since Dec 2020
26 Mar 2025, 17:57
Pineapple insurance
Pineapple insurance takes their time to assist with claims. It’s my second time claiming from them but they want me to request a claim history letter from previous insurer before approving my claim. Everything moves at a snail pace 🤦🏾♀️
I am enough!!!!! Not happy at all
Helpful (0)
Replies (1)0
Replies (1)
Pineapple Insurance's replyOfficial
27 Mar 2025, 07:00Hi Ratanang
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply27 Mar 2025, 07:00
Official
Hi Ratanang
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍