Pineapple insurance

Was not informed that the trackers tachometer that has to be installed, is a 36 month contract , so if I cancel in the fist year I have to pay tracker R1000 cancelation fee, cancel in the second year it's R800, cancel in the 3 rd year it's R400 for my account, it's isn't my idea to have this fitted. I wad told I had road side assit but wasn't told only 2 twice a year. I wad told I could get a free will, no one has contacted me ad yet. I did a preinspection on Tuesday and got a message saying all good, by Thursday there wad a problem with the preinspection. I definitely would not have change my insurance had I been informed properly. I'm also waiting from yesterday for someone to call me about these problems. So I'm not happy at all.