Pineapple - Do not expect anything more than mediocre.

I was involved in a hit and run accident last year October when a lady in a green Haval Julion hit my car on my right back side and drove off. Even though the accident was minor the money, effort and all the time it takes to get the vehicle repaired and the accident reported is an absolute waste.

I claimed through Pineapple, sent them CCTV video footage of the accident as well as video footage showing the guilty party's number plate. After two months it was finally approved. Once approved I asked Pineapple about if they would be claiming back the excess from the guilty party's insurance. I I have sent them enough **** of the accident that it would be easy to claim from the guilty party's insurance.

Pineapple got back to me a few months later after mostly receiving little to no feedback that they cant help me because the other party is denying the accident happened. Is this the best that Pineapple can do with all the evidence provided? Talking about being there for your clients. I expected more, its a shame that pineapple would just do nothing with all the proof needed to get a guilty party to pay their fair share.