eM
ewald M
1 reviews | Active since Jun 2016
10 Aug 2024, 20:00
Pineapple car insurance are ************ with poor servicer service
I just recently bought a new car and insured it with pineapple car insurance, i scratched my car while trying to park it in the garage, the scratch was minor and when I called to report the incident they said I needed to pay an excess of a shocking R91 080. I would not recommend anyone to use pineapple car insurance
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Pineapple Insurance's replyOfficial
11 Aug 2024, 08:45Hi Ewald My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
Pineapple Insurance's reply11 Aug 2024, 08:45
Official
Hi Ewald My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.