MK
Mpho K
1 reviews | Active since Jan 2020
09 Dec 2025, 13:56
Pineapple call centre!
Disgusting of your call centre agents (+***) to refuse to disclose to me where my information was obtained from. I have not opted in for Pineapple to contact me regarding insurance!
I shall be taking this up with the Information Regulator.
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Replies (1)
Pineapple Insurance's replyOfficial
09 Dec 2025, 13:57HiMpho
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Best regards,
Pineapple Insurance's reply09 Dec 2025, 13:57
Official
HiMpho
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Best regards,