MC
Marilee C
1 reviews | Active since Mar 2017
05 Sept 2025, 15:45
Pineapple Breach in POPI - harassment/Nuisance calls
Relentless Harassment....15 unsolicited calls since Monday and the cheek of it, a whatsapp spam attempt as well. I don't know who gave these annoying people my number, but it definitely wasn't me. They don't have my permission to market to me nor am I interested in any insurance quotes. I keep blocking their numbers including their whatsapp number and have categorically opted out (on their whatsapp number). I do not give anyone permission to market to me and I never buy anything over the phone so PLEASE JUST LEAVE ME ALONE!!!
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Pineapple Insurance's replyOfficial
05 Sept 2025, 17:24Hi Marilee Chananie👋,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:
Pineapple Insurance's reply05 Sept 2025, 17:24
Official
Hi Marilee Chananie👋,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple: