Pineapple Bad service experience.

I had an awful encounter with pineapple short term insurance on 02 May 2025.I needed a roadside assistance. The consultant ( lady dont remeber her name) asked for my cellphone numbers incase i got cut off, and it happened but she never called back. I made a second call after 30 min and spoke to Costa he was very helpfull and called me back several times. However, Pineapple could not cover my taxi fees since i couldnt continue with my trip. They wanted me to produce an invoice, which is absurd because taxi's in the free state they dont supply such.