PINEAPPLE ARE *******
Pineapple insurance company are ******!!! They deducted and amount of R289.96 twice from my bank account today. I DO NOT owe them any money my premiums are all up to date. I tried to make contact with them via whatsapp but I dont get any response. There is no way of contacting them telephonically. I want my money back otherwise I will take this matter to higher authorities!!!!
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Pineapple Insurance's replyOfficial
19 Jun 2025, 09:16Hi Farnaaz
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Best regards,
Pineapple Insurance's reply19 Jun 2025, 09:16
Official
Hi Farnaaz
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Best regards,