FM
Fatima M

1 reviews | Active since Apr 2024

16 Apr 2024, 22:26

Pineapple

Hi, I was assisted by a lady named Boitsheko. She rep**** promptly and assisted within her capacity. Very friendly and maintained contact. I was unavailable at times due to work and meetings etc, yet she persisted, contacted me and set up a time convenient for me to assist with my request. My request for cancellation of an excess fee waiver has been forwarded to a broker. I'm still waiting for the broker to contact me. However, I must recommend the service of a very helpful, friendly and accommodating experience.

0
Replies (1)
Pineapple Insurance
Pineapple Insurance's reply17 Apr 2024, 07:23
Official
Hi Fatima Mangera👋,

Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.