Pinapple ,is a very bad insurance,and they will deliberately not pay your claim,they hire employees that are very rude,who fight with clients

I had an incident on the 10th of October 2025,wher I drove over a pothole and it damaged my car,I then contacted Pinapple insurance to tow the car to my residential address ,or closer to where I stay,they forced me to tow the car to their assesment center which they said its in Bedfordview,since the incident happened around Wadeville,however on Monday the 13th ,they told me they took the car to Wynburg in Sandton,they also not providing me with the address where my car is.

They then refuse to pay my claim,even though its clear that,the incident caused Mechanical failure of the car