PA
P A

1 reviews | Active since Dec 2024

15 May 2025, 10:45

Pathetic service from Pineapple no communication or update its very sad when loyal clients are treated this way

Pathetic service from Pineapple no communication or update its very sad when loyal clients are treated this way. I have asked to be contacted and no one has come back to me.What exactly is going on?

0
Replies (1)
Pineapple Insurance
Pineapple Insurance's reply15 May 2025, 11:03
Official
Hi P Achary👋,

We sincerely apologize for the frustration you have encountered, and we are eager to help you.

Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.

Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.

The Complaints Team :pineapple: