SM
Sdu M

1 reviews | Active since Feb 2022

23 Feb 2022, 09:37

Pathetic, disappointing and unprofessional service

If I could have a rating below 1 star, I would probably elect that. I submitted a claim for a phone and I have not been assisted.

To say I am disappointed once again at the poor service from Pineapple would be an understatement. I am not sure whether they aiming too high with their undertakings to resolve the claim with 7 business days or provide feedback every 48 hours. Be that as it may, whatever the reason for their short comings, I hope everyone who wishes to insure with them reconsiders because the unprofessional service is not worth it.

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Replies (1)
SM
Sdu M's update23 Feb 2022, 13:11
Reviewer Update
When is this senior staff member you speak of contacting me? Next year? More likely

Manage expectations. You are a service provider! Do better