YM
YONELA M
1 reviews | Active since Aug 2018
28 Apr 2021, 14:48
Pathetic
These people dont know what they are doing...I've in the past picked up a lot of discrepancies in their data and complained about it and given them second chance...Now I'm regretting that decision because I submitted a claim on the 14th of April...I've been told its sitting on final review since last week Tuesday, now I'm told the agent working on my claim is on leave...I mean who cares about your HR issues!!
Helpful (0)
Replies (2)0
Replies (2)
Pineapple Insurance's replyOfficial
28 Apr 2021, 15:33Hi Yonela,
Thanks a lot for bringing this to our attention.
We are so sorry to hear about your experience.
We will make it our top priority to make up for this initial bad experience.
Apologies once again for your experience
Kind regards
The Pineapple team
Thanks a lot for bringing this to our attention.
We are so sorry to hear about your experience.
We will make it our top priority to make up for this initial bad experience.
Apologies once again for your experience
Kind regards
The Pineapple team
Pineapple Insurance's reply28 Apr 2021, 15:33
Official
Hi Yonela,
Thanks a lot for bringing this to our attention.
We are so sorry to hear about your experience.
We will make it our top priority to make up for this initial bad experience.
Apologies once again for your experience
Kind regards
The Pineapple team
Thanks a lot for bringing this to our attention.
We are so sorry to hear about your experience.
We will make it our top priority to make up for this initial bad experience.
Apologies once again for your experience
Kind regards
The Pineapple team
YM
YONELA M's updateReviewer Update
28 Apr 2021, 20:42Still no one has gotten back to me...your turnaround time for the claim has lapsed and no one seems to give a **** about that....m definitely sharing my experience with my community coz as paying clients,We deserve better service than nonsense.
YM
YONELA M's update28 Apr 2021, 20:42
Reviewer Update
Still no one has gotten back to me...your turnaround time for the claim has lapsed and no one seems to give a **** about that....m definitely sharing my experience with my community coz as paying clients,We deserve better service than nonsense.