AA
Aubrey Aubrey.ngobeni
1 reviews | Active since Aug 2022
18 Jun 2025, 16:53
One understands the changes brought forward in how service agents and businessess are moving to digitazartion which is great until one needs help and there are delays in response and or technolgy glitches where requests are not processed
One understands the changes brought forward in how service agents and businessess are moving to digitazartion which is great until one needs help and there are delays in response and or technolgy glitches where requests are not processed. We need human to ensure processes are working and if there has been a request done its followed by a call or chat to verify if it was received. I am still getting used to how things are done and i am open for change just ensure now and then you check if requests have been send and the applications are working. But i am happy with responses on whatsapp
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Pineapple Insurance's replyOfficial
18 Jun 2025, 17:06Hi Aubrey👋,
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Pineapple Insurance's reply18 Jun 2025, 17:06
Official
Hi Aubrey👋,
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.