PR
Philip R

1 reviews | Active since Mar 2009

19 Jul 2023, 14:31

One of the assets un...

One of the assets under cover was damaged I dreaded claiming as my iPhone was recently lost and the process engaging with the insurer was painful and slow Busisiwe really did so much to restore a lot of the respect and admiration I’ve had for Pineapple as an insurer (I’ve been with them for a long while now) - Responses were quick in coming (my previous claim some times I waited days for feedback) - She assisted me speedily - She kept me informed along each proces - She advised me what I was required to do at each step Thank you for the great service Busisiwe in resolving my claim

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Replies (1)
Pineapple Insurance
Pineapple Insurance's reply20 Jul 2023, 16:18
Official
Hello Philip, thank you so much for your review and feedback. We're all about improvement and really appreciate this. We'll definitely pass on the praise to Busi!