T
Teboho
1 reviews | Active since Aug 2023
09 Aug 2023, 08:29
Not really satisfied
Would have been 1 star because it took such a long time for them to get in contact with me until I sent an email saying I want to cancel my policy. Saving grace was Yasmin who was such a great help to the best of the situation she was handed with.
One thought that crossed my mind was how long they would take to respond when you really were in trouble.
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Pineapple Insurance's replyOfficial
09 Aug 2023, 18:38Hello Teboho, my name is Pippa, and I handle all customer queries and complaints here at Pineapple. I apologise for the service you've received, and I will be investigating this. I appreciate your patience.
Best regards,
Pineapple Insurance's reply09 Aug 2023, 18:38
Official
Hello Teboho, my name is Pippa, and I handle all customer queries and complaints here at Pineapple. I apologise for the service you've received, and I will be investigating this. I appreciate your patience.
Best regards,