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1 reviews | Active since Jul 2017
02 Jun 2021, 11:41
NOT GOOD SERVICE
i wanted to join but decided to stay with my current insurere. two weeks ago i spoke to Tshepo from Pineapple <*** and confirm that i would like to stay with my current insurer and he must cancell. YESTERDAY THEY WENT AND DEDUCT THE PREMIUM FROM MY BANK ACCOUNT. this is ********* and would like to be rectified immediately My policy number is ***.
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Pineapple Insurance's replyOfficial
02 Jun 2021, 13:11Hi Jasper
Thanks a lot for bringing this to our attention.
We are so sorry to hear about your experience. This is really really embarrassing.
We will make it our top priority to make up for this initial bad experience.
Apologies once again for your experience
Kind regards
The Pineapple team
Thanks a lot for bringing this to our attention.
We are so sorry to hear about your experience. This is really really embarrassing.
We will make it our top priority to make up for this initial bad experience.
Apologies once again for your experience
Kind regards
The Pineapple team
Pineapple Insurance's reply02 Jun 2021, 13:11
Official
Hi Jasper
Thanks a lot for bringing this to our attention.
We are so sorry to hear about your experience. This is really really embarrassing.
We will make it our top priority to make up for this initial bad experience.
Apologies once again for your experience
Kind regards
The Pineapple team
Thanks a lot for bringing this to our attention.
We are so sorry to hear about your experience. This is really really embarrassing.
We will make it our top priority to make up for this initial bad experience.
Apologies once again for your experience
Kind regards
The Pineapple team