Nonexistent Response Time and Poor Customer Service

Pineapple’s response times are very slow, and when they do reply, the communication is often unclear and unhelpful. I requested to cancel my car insurance more than 24 hours ago and am still waiting for confirmation, despite specifying that it must be canceled by the close of business on 28/02/2025. To make matters worse, there is no option to call a customer service center, which makes resolving issues even more frustrating. If you’re looking for reliable and efficient service, you may want to consider other options.