No way to cancel policy

Horrible service for an insurance company. I want to cancel my car insurance policy, and reading online they make it spund like you can do it easily on the app. But for the life I cannot find any way to cancel my policy. I have messaged twice in the app but no response. They are eager to help you when you need assistance when signing up but when I want to cancel, they straight up ignore me. Now I need to stay with this horrible company for another month. Pathetic service.