AF
Ashleigh F
1 reviews | Active since Jun 2018
03 Jan 2023, 08:24
No impressed
Good day Pineapple, please can I ask you kindly to relook at my policy you debit off my account more then what u suppose to. And I’m highly disappointed so please refund me the remaining funds that is owed to me I also sent an email to complaints
Helpful (0)
Replies (2)0
Replies (2)
Pineapple Insurance's replyOfficial
03 Jan 2023, 16:30 Hi Ashleigh 👋,
We are embarrassed by your experience.
In the meantime, one of our senior staff members will be in touch to help you get the matter resolved.
Kind regards
Pineapple team 🍍
We are embarrassed by your experience.
In the meantime, one of our senior staff members will be in touch to help you get the matter resolved.
Kind regards
Pineapple team 🍍
Best regards,
Pineapple Insurance's reply03 Jan 2023, 16:30
Official
Hi Ashleigh 👋,
We are embarrassed by your experience.
In the meantime, one of our senior staff members will be in touch to help you get the matter resolved.
Kind regards
Pineapple team 🍍
We are embarrassed by your experience.
In the meantime, one of our senior staff members will be in touch to help you get the matter resolved.
Kind regards
Pineapple team 🍍
Best regards,
AF
Ashleigh F's updateReviewer Update
05 Jan 2023, 11:37Good day, this as yet not been solved and I’m getting highly irritated now. Please call me today so we can sort this out if not I’ll look for a different insurance. I’m getting no replies from the apps or emails or website and now I’m mad. So call me on *** or ***. Thanks
AF
Ashleigh F's update05 Jan 2023, 11:37
Reviewer Update
Good day, this as yet not been solved and I’m getting highly irritated now. Please call me today so we can sort this out if not I’ll look for a different insurance. I’m getting no replies from the apps or emails or website and now I’m mad. So call me on *** or ***. Thanks