NV
Neville V
1 reviews | Active since Feb 2021
01 Jul 2023, 08:34
No follow up
Its been 8 days no follow up on the vehicle accident.
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Pineapple Insurance's replyOfficial
01 Jul 2023, 11:49Hello Neville, my name is Pippa, and I handle all customer queries and complaints here at Pineapple. Firstly I'd like to apologise for the lack of communication on our side - this really isn't cool and not the level of service we strive for. I have your contact details, I will investigate what has happened and provide you with feedback. I appreciate your patience! Thank you.
Pineapple Insurance's reply01 Jul 2023, 11:49
Official
Hello Neville, my name is Pippa, and I handle all customer queries and complaints here at Pineapple. Firstly I'd like to apologise for the lack of communication on our side - this really isn't cool and not the level of service we strive for. I have your contact details, I will investigate what has happened and provide you with feedback. I appreciate your patience! Thank you.