WP
Willem P
1 reviews | Active since Jan 2015
03 Aug 2021, 12:24
No communication
I submitted a claim 3 days ago have not received any communication from them. To confirm whether they received the claim or what progress there is. Have tried communicating thru the app and have also tried to call them but no answer. Not happy with their service so far
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Replies (1)
Pineapple Insurance's replyOfficial
03 Aug 2021, 14:19Hi Willem
Thank you for bringing this to our attention. We are really sorry for your experience and embarrassed by the service you have received.
We have escalated as a matter of top priority and our team will be in touch asap
Thank you for bringing this to our attention. We are really sorry for your experience and embarrassed by the service you have received.
We have escalated as a matter of top priority and our team will be in touch asap
Pineapple Insurance's reply03 Aug 2021, 14:19
Official
Hi Willem
Thank you for bringing this to our attention. We are really sorry for your experience and embarrassed by the service you have received.
We have escalated as a matter of top priority and our team will be in touch asap
Thank you for bringing this to our attention. We are really sorry for your experience and embarrassed by the service you have received.
We have escalated as a matter of top priority and our team will be in touch asap