Never trust a company names after3 a fruit.

I was hijacked. I found my car and alerted the police to its location. It has taken them 3 weeks to get to the poitn where they have appreved my claim. The person initially assigned to my case left without handing it over to any one else. i have had to phone them at least once everyday since the incident to get the claim moving. Also everytime i call they need another document. they never call back when they say they should and i am so frustrated with them.