MM
Moleseng M

1 reviews | Active since Feb 2026

24 Feb 2026, 11:46

My experience with Pineapple insurance was extremely poor, they have hidden claws on their policies, that are meant to make sure that they reject claims

My experience with Pineapple insurance was extremely poor, they have hidden claws on their policies, that are meant to make sure that they reject claims. When requesting for the refund one have to threaten them with legal action

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Replies (1)
Pineapple Insurance
Pineapple Insurance's reply24 Feb 2026, 11:47
Official
Hi Moleseng

We sincerely apologise for the frustration you have encountered, and we are eager to help you.

Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.

Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.

The Complaints Team🍍