ML
Maurice L
1 reviews | Active since Feb 2025
24 Feb 2025, 12:18
Mr Legodi
I'm experiencing the worst service on car insurance from Pineapple insurance. I reported that a car is at the pound with windows opened and they haven't fetched it. They don't give me feedback on my claim and they don't even communicate. I should be the one doing all the calling nxaa
Helpful (0)
Replies (1)0
Replies (1)
Pineapple Insurance's replyOfficial
24 Feb 2025, 12:29Hi Maurice
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply24 Feb 2025, 12:29
Official
Hi Maurice
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍