SC
Sikhimbuzo C

1 reviews | Active since Jul 2025

20 Jul 2025, 13:14

Mr

I have an accident end of may i report to pineapple and send the tow guy.after that their accesser told me to cancell my claim because i have loans with default.if i don't they will cancell it ,they do so and give me the report say unfortunately they won't help me with my claim i have to collect my car from their storage.the thing i didn't hear anything about the car only for my finacials even now i'm striggling how can you recomend such insurance like this .Old mutual beware pineapple will kill your status

0
Replies (1)
Pineapple Insurance
Pineapple Insurance's reply21 Jul 2025, 07:04
Official
Hi Sikhumbuzo

We sincerely apologize for the frustration you have encountered, and we are eager to help you.

Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.

The Complaints Team🍍