Mr

Horrible experience, my claim took 4 weeks to be approved. They received communication from my previous insurance, but they want insurance (Absa) that I have left for over 5 years to verify if i was a client. Absa obviously can't find my records because standard industry practice is that an insurance company can delete your details from their system if you no longer insure with them for over 5 years. What's even frustrating it's almost impossible to get to their claims department via telephone. A frustrating experience all round. TM