Mkhanyakude Surance

Item: Pineapple Insurance
Rating: 1
Author: Ramatobo N

Please stay away from Pineapple......the worst service ever. Still no word from them 2 months after my claim

Helpful (0)

Replies (5)

Pineapple Insurance's replyOfficial

16 Aug 2023, 20:16

Hello Ramatobo, my name is Pippa, and I handle all customer queries and complaints here at Pineapple. I am sincerely sorry for the lack of communication in regard to your claim. I have your contact details, and I am looking into what has occurred on our side. I appreciate your patience and we will be in touch tomorrow.

Pineapple Insurance's reply16 Aug 2023, 20:16

Official

Ramatobo N's updateReviewer Update

16 Aug 2023, 20:26

Will hold you to that Pippa.....24hrs you say 🙏🏿

Ramatobo N's update16 Aug 2023, 20:26

Reviewer Update

Will hold you to that Pippa.....24hrs you say 🙏🏿

Pineapple Insurance's replyOfficial

17 Aug 2023, 12:50

Hello Ramatobo, I've been advised that Koketso has been in touch with you.

Pineapple Insurance's reply17 Aug 2023, 12:50

Official

Hello Ramatobo, I've been advised that Koketso has been in touch with you.

Ramatobo N's updateReviewer Update

17 Aug 2023, 13:08

Yep....that my review is on his/her manager's table..... it's been 2months now with that same reply.... somebody PLEASE wake the manager up 🙏🏿

Ramatobo N's update17 Aug 2023, 13:08

Reviewer Update

Yep....that my review is on his/her manager's table..... it's been 2months now with that same reply.... somebody PLEASE wake the manager up 🙏🏿

Pineapple Insurance's replyOfficial

17 Aug 2023, 19:11

Thank you for your patience Ramatobo - I will follow up on this.

Pineapple Insurance's reply17 Aug 2023, 19:11

Official

Thank you for your patience Ramatobo - I will follow up on this.