DC
Diamond C
1 reviews | Active since Feb 2016
13 May 2025, 06:07
****mers
They cancelled my policy as when I made a claim they said I have got a default judgment on my name, I said when I join them I was on debt review and they still continued to debit my account but my ID was checked at that time vs the credit bereau and trans union where they were supposed to decline my insurance application because they are a registered institution with NCR . So now they don’t allow my claims due to credit default
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Replies (1)Pineapple Insurance's replyOfficial
13 May 2025, 07:17Hi Diamond Chabane👋,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍
Pineapple Insurance's reply13 May 2025, 07:17
Official
Hi Diamond Chabane👋,
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍
We sincerely apologize for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team :pineapple:🍍
