MF
Malcolm F
1 reviews | Active since Sept 2021
24 Nov 2025, 09:24
MATHAPELO FROM PINEAPPLE, WORST SERVICE!!!
I'M REALLY FED UP WITH YOU GUYS AND I'M TRYING TO BE AS PATIENT AS POSSIBLE BUT YOU GUYS ARE TESTING MY PATIENT, TAKING ME FOR A FOOL, TODAY IS OFFICIALLY 14 WORKING DAYS AND I STILL HAVEN'T RECEIVED MY MONEY.
I DON'T CARE IF YOU ARE STILL WAITING FOR THE POPE TO GET BACK TO YOU, I WANT MY MONEY IN MY ACCOUNT BY COB TODAY OR I'LL BE AT YOUR HEAD OFFICE TOMORROW, AND IT'S NOT GOING TO WELL
Helpful (0)
Replies (1)0
Replies (1)
Pineapple Insurance's replyOfficial
24 Nov 2025, 09:27Hi Malcom
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply24 Nov 2025, 09:27
Official
Hi Malcom
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍