EE
Enny E
1 reviews | Active since Sept 2025
09 Dec 2025, 03:21
Looks like I have been sold a lie, still waiting for my 30% discount if you drive less than 300KM a month
Looks like I have been sold a lie, still waiting for my 30% discount if you drive less than 300KM a month. I have been emailing and following up, sadly, no response or any feedback from anyone
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Replies (1)0
Replies (1)
Pineapple Insurance's replyOfficial
09 Dec 2025, 07:07Hi Enny
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply09 Dec 2025, 07:07
Official
Hi Enny
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍