AK
Ayanda K
1 reviews | Active since Apr 2021
11 Jul 2023, 12:24
Lack of communication
Worst Insurance company ever, my lodge last week Monday I still have not received details of the person who suppose to assist and I have called more than once wanting the details and they have not sent it. They have not contacted me and they don't update their system each time I need explain ***
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Replies (2)
Pineapple Insurance's replyOfficial
11 Jul 2023, 12:55Hello Ayanda - my name is Pippa, and I handle all customer queries and complaints at Pineapple. I am extremely sorry for the lack of feedback around your claim, and I appreciate you bringing this to my attention. I have your contact details and I will be in touch. I appreciate your patience. Thank you.
Pineapple Insurance's reply11 Jul 2023, 12:55
Official
Hello Ayanda - my name is Pippa, and I handle all customer queries and complaints at Pineapple. I am extremely sorry for the lack of feedback around your claim, and I appreciate you bringing this to my attention. I have your contact details and I will be in touch. I appreciate your patience. Thank you.
AK
Ayanda K's updateReviewer Update
17 Jul 2023, 20:42Disgusting service I tell you, I guess you are still coming back to me Pippa, after almost a week. Wow!!
AK
Ayanda K's update17 Jul 2023, 20:42
Reviewer Update
Disgusting service I tell you, I guess you are still coming back to me Pippa, after almost a week. Wow!!