MP
M0 Pete
1 reviews | Active since Oct 2017
25 Mar 2023, 08:43
I’ve been with this insurance for 12 days and they’ve debited me twice!!! They were supposed to take a pro-rata rate for the last 12 days of the month but they took the full amount
I’ve been with this insurance for 12 days and they’ve debited me twice!!! They were supposed to take a pro-rata rate for the last 12 days of the month but they took the full amount. And now on my actual debut date they took the full amount again. They are now silent!!! No one is getting back to me and somehow they are offline until Monday. So when I have an issue during the weekend I have to wait for Monday and yet I’m paying??? This is an inconvenience and it’s upsetting that no one is getting back to me and I must until Monday. It’s Bull****!!
Helpful (0)
Replies (1)0
Replies (1)MP
M0 Pete's updateReviewer Update
25 Mar 2023, 15:40It's truly amazing how you guys are not available for your clients on the weekend,i must wait until monday to sort out YOUR MESS but the minute i post a review on hello peter then i get a response? a private response for that matter?
I am still waiting for that senior staff member to contact me even now.
I am still waiting for that senior staff member to contact me even now.
MP
M0 Pete's update25 Mar 2023, 15:40
Reviewer Update
It's truly amazing how you guys are not available for your clients on the weekend,i must wait until monday to sort out YOUR MESS but the minute i post a review on hello peter then i get a response? a private response for that matter?
I am still waiting for that senior staff member to contact me even now.
I am still waiting for that senior staff member to contact me even now.
