T
Thebu
1 reviews | Active since Sept 2024
03 Sept 2024, 10:20
I've been asking for...
I've been asking for a call since July but received it this month
Helpful (0)
Replies (2)0
Replies (2)
Pineapple Insurance's replyOfficial
03 Sept 2024, 11:01Hi Thebu 👋
My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
Pineapple Insurance's reply03 Sept 2024, 11:01
Official
Hi Thebu 👋
My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
Pineapple Insurance's replyOfficial
03 Sept 2024, 11:05Good day Thebu
Could you please provide us with your policy number or ID number? We are unable to locate a policy with the details provided.
Could you please provide us with your policy number or ID number? We are unable to locate a policy with the details provided.
Pineapple Insurance's reply03 Sept 2024, 11:05
Official
Good day Thebu
Could you please provide us with your policy number or ID number? We are unable to locate a policy with the details provided.
Could you please provide us with your policy number or ID number? We are unable to locate a policy with the details provided.