RR
Reabetswe R

1 reviews | Active since Oct 2023

05 Oct 2023, 08:58

It was easy to insure and the chat operators are very helpful

It was easy to insure and the chat operators are very helpful. Especially Hlulani. However, your collection department is poor . They debit accounts endlessly and the refund proccess is tedious and takes forever. If you are going to join pineapple, be ready to loose about R2000 randomly from your account

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Replies (1)
Pineapple Insurance
Pineapple Insurance's reply05 Oct 2023, 09:19
Official
Hi Reabetswe👋,

Thank you for your review. We are thrilled to hear that you received exceptional service from Hlulani. We value your feedback and would love to know how we can further improve in order to earn a full five-star rating from you. Please do let us know🙏.