BT
Birthie T
1 reviews | Active since Dec 2017
18 Mar 2026, 13:21
It is difficult to contact Pineapple
It is difficult to contact Pineapple. When had to claim unfortunately i did not get timeous response. I did not even know what my policy number was because i got no document. I was brought under the impression by the consultant that i would pay no access. When i claimed it was just the opposite and I had no policy document to refer to. I had to fight to get the repairs done by a reputable repairer. These are my reasons for leaving Pineapple too. If there was consistency I would not have left.
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Pineapple Insurance's replyOfficial
18 Mar 2026, 13:35Hi Birthie 👋
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Pineapple Insurance's reply18 Mar 2026, 13:35
Official
Hi Birthie 👋
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.