RR
Reneilwe R

1 reviews | Active since Dec 2024

10 Sept 2025, 16:32

Isago Kaitshane was kind enough to assist me when I inquired about the DriveLess benefit

Isago Kaitshane was kind enough to assist me when I inquired about the DriveLess benefit. She responded to my concern about Pineapple delaying the refund until I was eventually refunded. I also appreciate when she apologised whenever she took a delay in responding and went out of her way to send me proof of payment to assure when the refund was eventually processed.

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Replies (1)
Pineapple Insurance
Pineapple Insurance's reply10 Sept 2025, 17:30
Official
Hi  Reneilwe👋,

Thank you for the wonderful review! We are delighted to hear that you received exceptional service from us😊.