TA
TT2 ATO
1 reviews | Active since Jun 2015
20 Nov 2024, 12:18
**** insurance and always lies
all i can say is wow.. how do you run a business on a lie .... so all those people who claimed under pineapple insurance they were not helped ? I have been waiting for my drive less discount they haven't paid me. i was dealing with Siphosethu who is not professional at all. he don't update me nor call me on anything ... even when i send a WhatsApp he doesn't.
please choose another insurance not pineapple. this is a **** guys. not reliable. they ask their agents to rate them 5 star .. while we all know that they don't deserve 5 star.
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Pineapple Insurance's replyOfficial
20 Nov 2024, 12:31Hi TT2
My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
Pineapple Insurance's reply20 Nov 2024, 12:31
Official
Hi TT2
My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.
My name is Isago, I am responsible for addressing all customer queries and complaints at Pineapple. I sincerely apologize for the frustration you have encountered, and I am eager to help you. Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution. Please understand that the service you received is not up to our usual standards.