Insurance accepted and cancelled within a 5hrs today. Pathetic service

The only reason they get 1 star because they are pure con artists. At first i thought the service was outstanding and everything discussed telephonically with the sales agent Puleng, met all our needs, until i opened the policy schedule. Information captured wrong, wrong excess amounts compared to what was agreed upon. I sent a message to Andani on the whatsapp number to contact me to get this sorted. Whilst waiting, an agent from tracker contacted me with regard to the installation of the tracker/telematix device.. According to him, pineapple was going go pay for it and i didnt have to pay monthly as i was advised by Puleng. Plus it would not track the vehicle if it had to be ****** or hijacked however it will only be used for my monthly kilometers and deiving behaviour and reports of speed and other driving information that would be needed at claims stage. All of this was not mentioned to me by Puleng and i employ you to release the telephone recording for when i took up the policy today as evidence. Andani contacted me later this afternoon and i advised him to cancel everything and i do not want them to debit my bank account due to misleading information and incorrect capturing of policy details. If the customer service is like this now, imagine what it would be like at claims stage. And i dont even claim from my insurers. I was just looking to save money on premiums and get good customer service as my current insurers were doing a poor job as well. He advised me that he will send me cancelation documents within 5mins of our call, which was 8hours ago and i still havent received anything. I accepted the policy and cancelled it today and i dont want anything to do with you guys. The service is putrid and really, dont con people into taking insurance with you if you are only trying to make them suffer in the end.