AL
Andreas L
1 reviews | Active since Mar 2022
14 Nov 2025, 12:45
Insurance ****
Pineapple insurance is a ****. They do not refund their clients on their driveless benefit.
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Replies (2)
Pineapple Insurance's replyOfficial
14 Nov 2025, 12:47Hi Andreas
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
Pineapple Insurance's reply14 Nov 2025, 12:47
Official
Hi Andreas
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
We sincerely apologise for the frustration you have encountered, and we are eager to help you.
Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.
Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.
The Complaints Team🍍
AL
Andreas L's updateReviewer Update
14 Nov 2025, 12:55I think it is definitely your standard as i've made contact x3 times over 3 months with no solution.
AL
Andreas L's update14 Nov 2025, 12:55
Reviewer Update
I think it is definitely your standard as i've made contact x3 times over 3 months with no solution.