MP
Michael P
1 reviews | Active since Aug 2023
18 Aug 2023, 09:26
Incompetence
Pineapple has staff that don't understand what a customer requires and urgency. Totally incompetence on what clients ask for. Very bad customer service. Will be canceling soon.
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Pineapple Insurance's replyOfficial
18 Aug 2023, 12:38Hello Michael, my name is Pippa, and I handle all customer queries and complaints here at Pineapple. I apologise for your experience, and I am looking into what has transpired. I appreciate your patience while I investigate. Once again, I am sorry for the service you've received, and I will be in touch. Thank you.
Pineapple Insurance's reply18 Aug 2023, 12:38
Official
Hello Michael, my name is Pippa, and I handle all customer queries and complaints here at Pineapple. I apologise for your experience, and I am looking into what has transpired. I appreciate your patience while I investigate. Once again, I am sorry for the service you've received, and I will be in touch. Thank you.