Impossible to cancel their service.

I have been attempting to cancel this policy since Friday with all my emails being responded by a AI Bolt giving me contact information that doesn’t exist *** and (0860) 939-493.

I have been addressing one issue with pineapple and being sent to one agent to another and Bolt Ai responses…I have had enough of doing unnecessary admin as a customer due to poor customer service.

According to FSCA it shouldn’t be a hassle for a client to complain and to cancel a service with the service provider, pineapple is not easily accessible when it comes to cancellation and complaints. I am escalating this to ombudsman office.