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Talia T
1 reviews | Active since Mar 2023
15 Jul 2024, 13:23
I’m always happy with the service but today, my customer care agent was copy pasting responses and forgetting to change them
I’m always happy with the service but today, my customer care agent was copy pasting responses and forgetting to change them. Even that minor detail of personalization makes a difference
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Pineapple Insurance's replyOfficial
15 Jul 2024, 13:51Hi Talia 👋
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Pineapple Insurance's reply15 Jul 2024, 13:51
Official
Hi Talia 👋
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.
Thank you for the review, your satisfaction is important to us, and we would appreciate the opportunity to make things right. We value your feedback and would like to know where we can make improvements to earn a five-star rating from you🙏.