I'll never waste my time refer someone to Pineapple insurance

I joined pineapple insurance last year earlier, okay they sent someone to come and install the tracker in my car fast forward I cancelled the insurance due to some reason, from there I kept on receiving email from tracker then I made a call regarding the invoive they said I should call the insurance.I've done than via email. Response from Siphosethu Khumalo "the tracker contract is between you and the tracker" This amaze me because i'm not the one who requested tracker company to installed it, they sent someone. I feel like the trick me because I was already have 2 trackers in my car, why would i wany the 3rd tracker??