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Mmakgotso M

1 reviews | Active since Oct 2025

26 Oct 2025, 18:39

If there was a no start rating I would take that option the worst insurance you could take as much as it's cheaper it's useless I was stuck in a mall locked myself out and I called them bare in mind I have never missed a premium with them I called at 15:4

If there was a no start rating I would take that option the worst insurance you could take as much as it's cheaper it's useless I was stuck in a mall locked myself out and I called them bare in mind I have never missed a premium with them I called at 15:49 and they said they need to verify somethings they would call me bck it's 18:38 as I type no call back from Kagiso. I tried calling them bck several times and they dnt answer anymore. I am just disappointed in they service.

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Replies (1)
Pineapple Insurance
Pineapple Insurance's reply27 Oct 2025, 07:15
Official
Hi  Mmakgotso👋,

We sincerely apologize for the frustration you have encountered, and we are eager to help you.

Please understand that the service you received is not up to our usual standards and we aim to improve your experience with us.

Kindly grant me some time to thoroughly investigate and escalate the matter on your behalf to ensure a prompt resolution.

The Complaints Team :pineapple:🍍