I would like to commend the excellent service I received from the Pineapple customer care consultant named Masego Baloyi, who assisted me with a query regarding what appeared to be a double debit on my account

I would like to commend the excellent service I received from the Pineapple customer care consultant named Masego Baloyi, who assisted me with a query regarding what appeared to be a double debit on my account. She was extremely professional, patient, and courteous throughout the interaction. She took the time to carefully explain the transaction details, clarified the reason for the debit, and ensured that I fully understood the situation. Her clear communication and friendly approach immediately put my mind at ease. It's refreshing to receive such efficient and customer-focused service. Thank you for the outstanding assistance and for representing Pineapple so well.